Brussels, 8 June 2018

Protection International is looking for a motivated professional who can join our Policy, Research and Training Unit  (PRTU) in the Services Development Officer position based in Brussels (Belgium). The post-holder will contribute to PI’s overall effort to advice and support to civil society actors on matters concerning the security and protection of HRDs. The key purpose and function of this role will be to develop and refine PI work on consultancy services, thus increasing PI’s capacity to use and apply its expertise beyond the countries where there is a field presence. The post holder will also manage and report upon all other small grants and sub-grants to HRD communities or organisations that PI may request or allocate.

Main Duties and Responsibilities:

Under the direct supervision of the Head of PRTU, develop PI’s engagement in consultancy services, by:

  • Engaging with HRDs from different countries and other protection actors in order to keep abreast of the current issues which impact on the security of HRDs and develop programs which meet their protection needs;
  • Maintaining current and customer relationships: follow up on provision of consultancy services and referrals resulting from field activity, and manage relations with funders;
  • Working on the acquisition of potential new partners, including civil society organisations, international NGOs, universities and partners of donor organisations: identify and contact other consultancy service prospects and target groups;
  • Communicating new service opportunities, special developments, information, or feedback gathered through field activity to the Head of PRTU and other concerned staff;
  • In close collaboration with the Head of Programme Coordination as well as field staff, preparing and overseeing small grants applications for emergency support and sub-grants allocation process to local groups in line with PI mandate and priorities;
  • Building collaborative and sustained working relations with other PI teams globally to ensure efficient  and fast delivery of services;
  • Managing all paperwork to activate and implement efficiently consultancy service contracts, small grants and sub-grants (i.e. negotiating contract terms, drafting of contracts, making of arrangements for travel etc.);
  • Liaising with the Finance and Administration Unit in preparing draft narrative and financial reports and administrating expenses claim reports and collection of payments;
  • Developing and updating consultancy service promotion materials including presentations and online content;
  • knowledge management on services, contracts and sub-grants through PI monitoring and evaluation tools;
  • Benchmarking PI’s services against competitive offers in the field and gathering relevant information services, contracts and sub-grants through PI monitoring and evaluation tools;
  • When required, provide support to the members of the Management Team in the preparation of a variety of status reports, including activity, follow-up, closings, and performance;
  • Provide support on related administrative tasks to other colleagues in the Head Office team, when required.


To apply for the position please send your resume (CV), cover letter (max two pages), a writing sample (max. 2 pages) and names and contact details of 2 references before 18 June 2018 (24:00 UTC+1) to the following email: and include the subject line: “Application for Service Development Officer”.

Include your name in the file name of your application documents, e.g. Laura_Smith_CV.doc. Do not attach any certificates or references at this stage of the recruitment process.

Shortlisted candidates will be contacted by 25 June 2018; first-round interviews will be held in person or by Skype (or similar VOIP service) between 27 June and 3 July 2018. If required, a second round of interviews will take place on 4 and 6 July 2018.

The position is open to persons legally entitled to work in the EU/Belgium. Only short-listed candidates will be contacted.


PDF icon 20180608_Job Offer-Service Dev Officer.pdf